Virgin Active Head Office Contact Number

In a Nutshell

• Quick Access to Virgin Active Head Office: Direct phone number and other contact methods.
• Services Offered: Understand what services the head office can assist with.
• Alternate Contact Methods: Other ways to get in touch beyond just the phone number.
• User Experience: What to expect when reaching out.
• Helpful Links: Additional resources for more detailed information.

Table of Contents

1. Introduction
2. Virgin Active Head Office Contact Information
3. Services Provided by the Head Office
4. Alternative Methods of Contacting Virgin Active
5. User Experience When Contacting the Head Office
6. Additional Resources and Helpful Links
7. Frequently Asked Questions (FAQs)

Introduction

Staying connected with Virgin Active’s head office is crucial for efficient issue resolution and inquiries. Whether you are a current gym member, a prospective client, or interested in corporate information, knowing how to contact the head office can save you time and effort.

Virgin Active Head Office Contact Information

The direct contact number for Virgin Active’s head office can be a lifeline for resolving various inquiries and issues.

• Primary Contact Number: +44 20 7563 9000

• Email Address: info@virginactive.co.za

• Physical Address:
  Virgin Active Head Office,
  The Battleship Building,
  179 Harrow Rd,
  London, W2 6NB,
  United Kingdom

For more detailed contact information, you can visit the Virgin Active Contact Number page.

Services Provided by the Head Office

Understanding the range of services the head office can assist you with is fundamental.

• Membership Queries: Assistance with membership changes, cancellations, or upgrades.
• Corporate Information: Inquiries related to corporate policies, job opportunities, or operational details.
• Customer Complaints and Feedback: A dedicated channel for resolving grievances or giving feedback on services.

Alternative Methods of Contacting Virgin Active

If you are unable to reach Virgin Active head office via phone, there are other methods to consider.

• Email Contact: A written query can sometimes be more effective. Utilize info@virginactive.co.za for responses within 24-48 hours.
• Social Media Platforms: Leveraging platforms like Twitter, Facebook, and LinkedIn for quicker engagements.
• Official Website: The Virgin Active Website includes a comprehensive contact section.

User Experience When Contacting the Head Office

It’s essential to know what to expect when reaching out to the head office.

• Wait Times: Anticipate possible waiting times, especially during peak hours.
• Professionalism: Expect courteous and professional interaction from Virgin Active’s customer service representatives.
• Resolution Time: Typical resolution for standard inquiries can range from immediate assistance to a few business days, depending on complexity.

Additional Resources and Helpful Links

For more detailed insights and contact options, these links can be highly beneficial:

• Virgin Active Contact Number
• Additional Contact Information for Various Services
• Virgin Active Official Site
• British Gymnastics Official Website
• UK Health Club Directory

Frequently Asked Questions (FAQs)

Q1: What are the operating hours for Virgin Active head office?
A1: The typical operating hours are 9 AM to 5 PM, Monday to Friday.

Q2: Can I visit the Virgin Active head office without an appointment?
A2: It is recommended to schedule an appointment for in-person visits to ensure availability.

Q3: How long does it take to get a response via email?
A3: Email responses are usually provided within 24 to 48 hours.

Q4: Are there specific contacts for different types of inquiries?
A4: Yes, it’s best to direct your inquiry to the appropriate department via the main contact number or the specific email addresses provided on their website.

Q5: How can I escalate my complaint if I’m not satisfied with the initial response?
A5: You can ask to speak to a supervisor or submit a formal written complaint to higher management via their official email.

Q6: Is there a way to contact Virgin Active for corporate partnership queries?
A6: Corporate partnership inquiries can be directed to their business development team via the main contact number or email provided.

Q7: Do they offer support for members outside the UK?
A7: Yes, Virgin Active provides international support for its members. Check the specific contact details for local offices on their main website.

For more common questions and dedicated responses, visit their FAQ section at Virgin Active Help.