Openserve Head Office Contact Number

In a Nutshell

If you’re seeking the contact details for Openserve’s head office, you’ve come to the right place. This post provides all you need to know about reaching Openserve, including their head office contact number, alternative contact methods, and additional information that could be useful whether you’re a customer or a partner.

Table of Contents

• Overview of Openserve
• Openserve Head Office Contact Number
• Alternative Ways to Contact Openserve
• Why You Might Need to Contact Openserve
• Tips for Contacting Openserve
• FAQ
• Conclusion

Overview of Openserve

Openserve is a leading telecommunications infrastructure provider. Serving as a division of Telkom SA SOC Ltd., Openserve is instrumental in providing broadband fiber, Adsl, and other critical communication services across South Africa.

• Founded: 2015
• Headquarters: South Africa
• Parent Company: Telkom SA SOC Ltd.
• Services: Broadband, Fiber, Enterprise Solutions

Openserve Head Office Contact Number

The primary contact number for Openserve’s head office is essential for immediate assistance. For any inquiries, here is their contact number:

• Head Office Contact Number: (012) 311 2000

By dialing this number, you will be connected to their main office where you can receive guidance on various services, support tickets, or essential information.

Alternative Ways to Contact Openserve

In addition to the head office contact number, Openserve offers several alternative contact methods. Here are a few:

• Email: Openserve Email
• Website: Visit the Openserve contact page for an online inquiry form.
• Social Media: Openserve is active on various social media platforms including Facebook and Twitter.

Remember: Always include your reference number, account number, or any pertinent details in communications to expedite service.

Why You Might Need to Contact Openserve

There are multiple reasons you might need to get in touch with Openserve. Here are a few common scenarios:

• Service Queries: For updates on your broadband or fiber installation.
• Technical Support: Resolve issues with your internet connectivity.
• Business Inquiries: Discuss potential partnerships or business solutions.
• Billing Issues: Address problems with your service bill.

Tips for Contacting Openserve

Here are some useful tips to ensure a smooth connection with Openserve:

• Prepare Your Information: Have your account number, address, and service details ready.
• Be Clear and Concise: Clearly state your issue or query.
• Utilize Multiple Channels: If phone lines are busy, use email or social media channels.

Additionally, you might find quick resolutions using their online help center.

FAQ

Below are some frequently asked questions related to contacting Openserve:

1. What is the Openserve head office contact number?
   • The contact number is (012) 311 2000.
2. Can I reach Openserve through email?
   • Yes, you can email them at support@openserve.co.za.
3. How do I report a fault with my internet service?
   • You can report a fault by calling the head office or using the online help center.
4. What are Openserve’s customer service hours?
   • Generally, Openserve’s customer service operates during regular business hours, 8 AM to 5 PM, Monday to Friday.
5. Is there a way to check the status of my service request online?
   • Yes, you can check the status on the Openserve contact page.
6. Can I follow Openserve on social media for updates?
   • Absolutely, you can follow them on Facebook and Twitter.

Conclusion

Having the correct contact information is crucial for resolving issues swiftly. This guide provides the necessary details for reaching Openserve’s head office. Remember to keep all pertinent information at hand to make your communication effective. Whether you’re facing a technical issue or have a business query, knowing the best ways to contact Openserve will ensure your concerns are addressed promptly.

For more details and inquiries, visit the Openserve help center and the general contact information page.

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