Finchoice Loan Contact Number

In a Nutshell

• Learn how to swiftly reach Finchoice customer service for your loan queries.
• Get detailed information on the various contact methods available.
• Understand what information you’ll need when calling Finchoice.
• Discover alternate ways to get in touch with Finchoice, such as via email or social media.
• FAQs section to address common concerns about Finchoice loans and their contact processes.

Table of Contents

• How to Contact Finchoice Customer Service
• Contact Methods
  • Phone Contact
  • Email Contact
  • Social Media Contact
• Information You’ll Need When Contacting Finchoice
• Additional Resources
• FAQs

---

How to Contact Finchoice Customer Service

Getting in touch with Finchoice’s customer service is straightforward and convenient. If you have any queries or issues regarding your loan, their customer service team is readily available to assist you. Here’s how you can reach them:

• Phone: The most direct way to get assistance.
• Email: Suitable for non-urgent inquiries or detailed explanations.
• Social Media: Ideal for general queries or quick assistance.

Contact Methods

Phone Contact

For immediate assistance, calling Finchoice is often the best option. Here’s how you can reach them via phone:

• Contact Number: 0861 346 246 (available during business hours).
• Customer Service Hours: Monday to Friday from 8:00 AM to 5:00 PM.

Pro Tip: Have your loan account number handy when you call to expedite the process.

Email Contact

Email is a great alternative for issues that are not urgent. You can expect a response within one to two business days. Here’s the email address to use:

• Email Address: services@finchoice.com
• Format: Include pertinent details like your loan account number, full name, and a detailed description of your query to ensure a faster resolution.

Social Media Contact

Leveraging social media for customer service has become increasingly common. Finchoice is pretty active on multiple platforms:

• Facebook: Finchoice Facebook Page
• Twitter: @FinchoiceSA

Remember: While social media is great for quick questions, avoid sharing personal loan details publicly.

Information You’ll Need When Contacting Finchoice

To ensure a speedy and efficient resolution of your issues, have the following information ready:
– Loan Account Number
– Full Name
– ID Number
– Detailed Description of Your Issue or Query

Having this information at hand will help the customer service team quickly locate your account and provide the necessary assistance.

Additional Resources

For more detailed guides and contact information, check out these resources:

• Contact Number SA
• Finchoice Loan Specific Contact Info
• General Contact Methods

You can also find helpful consumer rights and financial advice on authoritative sites like:

• National Credit Regulator
• Personal Finance at IOL
• Moneyweb

FAQs

Below are the answers to some common questions about contacting Finchoice:

1. What is the best time to call Finchoice customer service?
   • The best time to call is during their business hours, Monday to Friday from 8:00 AM to 5:00 PM.
2. How quickly do they respond to email inquiries?
   • Typically, Finchoice responds to emails within one to two business days.
3. Can I get loan account details via social media?
   • For security reasons, avoid sharing personal loan details on social media. Use it for general queries instead.
4. What should I do if I can’t get through on the phone?
   • Try emailing them at services@finchoice.com or reaching out via their social media channels.
5. What information do I need to provide when I call?
   • Have your loan account number, full name, and ID number ready to expedite your query.
6. Can I resolve my loan issues via email?
   • Yes, emails are suitable for non-urgent matters and they provide a written record of your communication.
7. Is customer service available on weekends?
   • Unfortunately, Finchoice’s customer service is only available during weekdays.

---

By using these methods, you can ensure a smooth and problem-free experience when contacting Finchoice for your loan inquiries. For more details and contact options, visit Contact Number SA.