Bonitas Customer Care Contact Number

In a Nutshell

Discover the essential details regarding Bonitas customer care contact number, how to get in touch with them, and the various ways Bonitas provides support. Whether you’re seeking assistance with medical aid queries or need urgent assistance, this guide provides a super-quick reference to get the help you need.

Table of Contents

1. Introduction to Bonitas
2. How to Contact Bonitas Customer Care
   • Primary Contact Number
   • Emergency Contact Options
   • Online Support
3. Why Contact Bonitas Customer Care
   • Membership Queries
   • Claims Assistance
   • General Information
4. Additional Methods of Contact
   • Email Support
   • Social Media
   • Physical Address
5. FAQ
6. Conclusion

Introduction to Bonitas

Bonitas is one of South Africa’s leading medical schemes, offering comprehensive healthcare plans to its members. Their customer care service is designed to assist members efficiently, ensuring they have access to necessary information and support.

How to Contact Bonitas Customer Care

To connect with Bonitas, you have several options. Here’s a detailed overview of the primary modes of contact to get the help you need.

Primary Contact Number

The easiest way to reach Bonitas is via their customer care contact number.
– Bonitas Customer Care Contact Number: 0860 002 108
– Available during business hours for all general inquiries and support.

Emergency Contact Options

For urgent medical help, Bonitas provides specific emergency contact services.
– Emergency Contact Number: 0860 999 911
– 24/7 availability to handle medical emergencies and urgent healthcare needs.

Online Support

If you prefer digital communication, Bonitas offers robust online support through their website.
– Visit the Bonitas Contact Page for more details.
– Utilize chat support or submit a query through their online contact form.

Why Contact Bonitas Customer Care

There are several reasons why you might need to contact Bonitas customer care. Here are the most common ones:

Membership Queries

For questions related to your membership, such as plan benefits, contributions, or updates:
– Confirm plan details and coverage.
– Update personal and contact information.

Claims Assistance

If you need help with claims processing:
– Understand claim procedures.
– Submit and track claims.

General Information

For other general inquiries:
– Information on new products and services.
– Guidance on using Bonitas benefits.

Additional Methods of Contact

Beyond primary contact numbers, Bonitas provides several other ways to connect, ensuring members get the support they need.

Email Support

For non-urgent matters, you can email Bonitas:
– Email Address: customer.care@bonitas.co.za

Social Media

Bonitas is active on various social media platforms, making it easy to reach out:
– Follow Bonitas on Facebook and Twitter.

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h3 id=’physical-address’>Physical Address</h3

For in-person visits or postal services:
– Bonitas Car Hill House, 301 Surrey Ave, Randburg, 2194, South Africa
– Check out more specifics on their Contact Page.