Woolworths Support Contact Number

Essential Highlights

• Main Contact Methods: Phone support, email, live chat.
• Primary Woolworths Support Number: Available for both general inquiries and specific issues.
• Additional Resources: Online help portal, social media channels.
• FAQ Section: Answers to commonly asked questions to provide quick help.

Table of Contents

• Contacting Woolworths Support
  • Phone Support
  • Email Support
  • Live Chat Support
• Additional Support Resources
  • Online Help Portal
  • Social Media Channels
• FAQ
• External Resources

Contacting Woolworths Support

In this section, we’ll explore the various methods Woolworths offers for customer support.

Phone Support

The primary support method is phone contact. Woolworths provides an easy-to-remember contact number: 13 15 28, which connects customers to live support agents. This number can be used for:

• General inquiries
• Order issues
• Refund requests

For Woolworths Rewards-specific queries, contact: 1300 10 1234.

Email Support

Woolworths also offers email support. This method is particularly useful for detailed queries that require documentation. You can reach Woolworths support at customerservice@woolworths.com.au. Here are some tips on using email support effectively:

• Be concise but thorough in your complaint or question.
• Attach any relevant receipts or documents.
• Expect a response within 24-48 hours.

Live Chat Support

For immediate assistance without needing to make a call, use Woolworths’ live chat support.

• Visit the Woolworths Contact Page.
• Click on the live chat icon in the lower right corner.
• Provide your details and start chatting with a support agent.

Additional Support Resources

Apart from direct contact methods, Woolworths offers several other resources to help customers.

Online Help Portal

The online help portal is a valuable resource that tackles many common questions and issues.

• Access it through the Woolworths Online Help Portal.
• Search for specific topics or browse through categories like:
  • Account management
  • Ordering issues
  • Payment and billing

Social Media Channels

Woolworths has a strong presence on social media, offering another avenue for customer support.

• Follow and message on Facebook.
• Tweet at Twitter.
• Direct message on Instagram.

FAQ

This FAQ section addresses some common queries related to Woolworths support.

1. What is the main contact number for Woolworths support?

The primary Woolworths support contact number is 13 15 28.

2. How do I contact Woolworths for rewards-related queries?

For Woolworths Rewards-specific queries, contact: 1300 10 1234.

3. How can I email Woolworths for support?

You can email Woolworths at customerservice@woolworths.com.au.

4. Does Woolworths offer live chat support?

Yes, live chat is available through Woolworths’ Contact Page.

5. Where can I find answers to common queries?

Visit the Woolworths Online Help Portal for a range of topics and issues.

External Resources

For further information, check out:

• CHOICE Woolworths Customer Service Review
• Product Review Woolworths
• ACCC Grocery Code Complaints

That’s all you need to know to get in touch with Woolworths support efficiently. Hopefully, this guide helps you resolve any queries swiftly!