How do I contact Vumatel directly?

Billing Enquiries should be directed to accounts@vumatel.co.za, Complaints Page 6 www.vumatel.co.za • 086 100 VUMA 4 Code Of Conduct are dealt with under the General Complaints Procedure set out above, and requests for information can be sent to info@vumatel.co.za.

How do I cancel my Vuma fibre?

The customer will be able to cancel the Vodacom Fibre Broadband Service on Vuma Reach Network by calling 082 1904. The customer will need to provide a 30-days cancellation notice.

Who is Vuma service provider?

Vuma Fibre is a leading provider of high-speed fibre broadband services in South Africa with a 36% share of the FTTH (Fibre to the home) market.

How do I find my Vuma reference number?

After signing up for Prepaid Vuma Reach: After you sign up, you will receive a reference number via email and SMS. Should you decide to use the EasyPay method, you will also be able to find your unique reference number in your Customer Zone. Simply find your service and click “Account Details”.

vumatel head office