How do I report a power outage in Tshwane?
To report power outages, consumers must contact our customer care centre on 012 358 9999 or SMS the word “power” followed by the account number to 082 612 0333 or 44676.
How do I report a faulty electricity meter in Tshwane?
For any prepaid meter problems, call the Tshwane call centre on 012 358 9999 and follow the voice prompt.
- Use our tollfree number on 080 1111 556.
- SMS the word “power” followed by your account number/ prepaid meter number and a short description of meter or keypad problem to 082 612 0333 / 44676.
What is the 24 hour number of Tshwane?
Call 107 for any emergency
The City of Tshwane’s 107 emergency number enables Tshwane residents to access emergency services through a landline or any mobile network, 24 hours a day, toll-free.
How do I submit meter readings to Tshwane electricity?
Meter readings can be sent in as follows: Email to meterrecords@tshwane.gov.za or submit on e-Tshwane. Fax: 012 359 6888, five days before billing date only. Tel: 012 358 9999: choose option 2 and then option 4.
tshwane electricity
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