Truworths Head Office

Truworths Head Office Contact Number

Key Takeaways:

  • Contacting Truworths Head Office can be essential for obtaining corporate information, resolving escalated issues, or discussing business opportunities.
  • Multiple contact methods are available, including phone, email, and physical mailing address.
  • Truworths Head Office is located in Cape Town, South Africa.
  • Customer service and escalations are efficiently handled through the provided contact number and other communication channels.

Table of Contents:
1. Introduction
2. Truworths Head Office Contact Details
Phone Number
Email Address
Physical Address
3. Importance of Contacting Truworths Head Office
4. How to Reach Truworths Customer Service
5. Additional Resources
6. Frequently Asked Questions

Introduction

Truworths, a leading fashion retailer, operates numerous stores across South Africa and internationally. The head office acts as the nerve center, providing vital support services for the brand’s operations. For many inquiries, contacting the Truworths Head Office is essential.

Truworths Head Office Contact Details

Contacting the Truworths Head Office can be done through several methods. Below are the primary ways to reach out:

Phone Number

The primary contact number for Truworths Head Office is (021 460 7911). This number connects you directly to the customer service department at their head office.

Key points:
– Available during office hours.
– Best for urgent inquiries or direct assistance.
– Provide full details for swift service.

Email Address

For non-urgent inquiries or detailed communication, you can reach Truworths Head Office via email at info@truworths.co.za.

Key points:
– Suitable for comprehensive inquiries.
– Correspondence via email ensures a record of communication.
– Response might take up to 48 hours.

Physical Address

If you need to visit or mail documents to the Truworths Head Office, the physical address is:

1 Mostert Street, Cape Town, 8001, South Africa.

Key points:
– Ensure correspondence is clearly marked for the intended department.
– Suitable for legal documents and corporate mail.

Importance of Contacting Truworths Head Office

There are several reasons you might need to reach out to the Truworths Head Office:
Corporate Inquiries: For business opportunities or partnerships.
Customer Escalations: Issues that couldn’t be resolved at the store level.
Investor Relations: Information for stakeholders and investors.

How to Reach Truworths Customer Service

If you are looking for general customer service rather than the head office, there are other efficient ways to get in touch:

  • Customer Service Number: For broader inquiries, use the main customer service line available on their website.
  • Social Media: Reach out via Truworths Facebook or Instagram.
  • In-Store Assistance: Visit any Truworths store for immediate, in-person support.

Additional Resources

For more information or additional contact numbers, you can visit the following pages:
Truworths Head Office Contact Number
Contact Number
Truworths Official Website

Frequently Asked Questions

  1. What is the contact number for Truworths Head Office?
    • The contact number for Truworths Head Office is (021 460 7911).
  2. What are the operating hours for the Truworths Head Office?
    • The office generally operates from Monday to Friday, 8 AM to 5 PM.
  3. How do I escalate an unresolved issue with Truworths?
    • Contact the head office using the primary contact number or email to escalate issues that were not resolved at the store level.
  4. Where is Truworths Head Office located?
    • It is located at 1 Mostert Street, Cape Town, 8001, South Africa.
  5. Can I send an email to the Truworths Head Office?
  6. How can I get in touch with Truworths customer service?
    • Use the customer service number on their website or reach out via their social media channels.

By knowing how to contact Truworths Head Office, customers and business partners can address their needs precisely and efficiently. Whether you choose to call, email, or visit, having the correct contact details ensures you connect with the right department for prompt assistance.

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