Telkom customer service

How do I speak to a Telkom operator?

Things You Should Know

  1. To call customer service from your Telkom fixed line phone, dial 10210.
  2. To call from your mobile Telkom phone, dial 081180.

How do I report a fault on my Telkom line?

Fault Reporting. To report a Internet fault, please complete this online form or phone 10210 (06:00 – 24:00). On submitting the form a service representative will phone/e-mail you with a solution and/or to verify/acquire more details, if necessary.

Can you cancel a Telkom contract?

You can cancel your Telkom LTE, Telkom Fibre, Telkom ADSL or Telkom Mobile contracts anytime. Cancellation fee’s may be charged. If you would like to upgrade or renew your Telkom LTE service, this can easily be done from your 21st month of your contract commitment term.

How do I check my Telkom bill online?

Your account can be linked to an e-mail address of your choice when you register at http://www.telkom.co.za/emailmemybill/. You can also view your bill online by registering at http://www.telkom.co.za/sites/athome/helpandsupport/aboutmybill/.

telkom customer service

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