Telkom Contact Number South Africa

For assistance with Telkom in South Africa, you have several contact options depending on your specific need and service type.

General Customer Service: Call +27 811 0210 for general queries, product/service issues, account, payments, or charges^[1]. Expect potential long hold times, especially on Mondays^[1].
Business Customer Service: Dial +27 813 0591 (or send an SMS to +2 781 160 9902 / WhatsApp to +27 811 0217)^[1].
From Telkom Mobile: Call 081180 (free from a Telkom Mobile phone)^[1][2].
From Telkom Landline (Home):
- Sales, billing, or cancellations: 10213^[1][2][7]
- Service and technical support: 10210 (24/7)^[1][3]
From Telkom Landline (Business):
- Sales: 10213^[1][2]
- Service: 10217^[1][2]
Report a Fault via SMS: SMS “SERVICE” and your landline number to 30591 (free service)^[2].
Email: General queries: 180@telkom.co.za. Other options include 10213@telkomsa.net or support@telkom.co.za^[1][2].
Social Media: Reach out via Telkom’s official social media channels (Facebook, Twitter)^[5].
Visit a Store: Use the Telkom store locator to find the nearest branch^[2].
For complaints: Call the complaints department at 011 333 7188^[4].
Head Office: Telkom Park, 61 Oak Avenue, Highveld Technopark, Centurion, 0157. Phone: 012 311 3911, Fax: 012 323 6733^[5].

When contacting Telkom, be prepared to provide your first and last name, phone number, address, or zip code for identification^[1].

Comments