How do I report fraud to Standard Bank?
If you receive a suspicious email containing links, please forward it to phishing@standardbank.co.za for shutdown. If you need further assistance, call our 24-hour fraud line on 0800 020 600.
How do I report fraud on my bank account?
Report Banking Scams
Report counterfeit checks to the Federal Trade Commission, either online, or by phone at 1-877-382-4357. Contact your bank to report and stop unauthorized automatic withdrawals from your account. Forward phishing emails to the Anti-Phishing Working Group at reportphishing@apwg.org.
What is a bank fraud department?
The bank investigates fraud claims and suspicious activity and then determines if the suspicious activity amounts to fraud. From there, the bank will submit a Suspicious Activity Report (SAR), which will be escalated to the proper legal authority.
How do I escalate a complaint at Standard Bank?
- If you are not satisfied with our service you can raise a complaint at your nearest branch/suite or with your relationship manager. …
- If you are not satisfied with the outcome of the complaint, you can escalate it to the Complaints. …
- You need to lodge a formal complaint with the relevant Ombud or regulator.
standard bank fraud department
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