How do I contact RSA Web support?
If you would like to get in touch you can email support@rsaweb.net or contact us on 087 470 0000.
How do I cancel my RSA Web subscription?
Please note you are responsible for cancelling your existing services such as ADSL or fibre with another provider (if applicable) when signing up with RSAWEB. All cancellations have to go to projects.ftth@rsaweb.net in order to be processed.
How do I contact RSA?
096 25000
How to get in touch. If you need to speak with an agent directly, you can call our customer care centre on 096 25000 (Monday – Friday, 8.30am to 5pm). Our calls are recorded for training and quality purposes.
What is the reconnection fee for RSA Web?
If your service is cancelled due to non payment, you are liable for the R863 reconnection fee. It will take up to 3 working days for your service to re-activate. A cancellation fee is payable for early termination of contracts. One calendar month notice period is needed for the cancellation of your services.
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