Hertz Contact Number
Overview
This article provides detailed information on how to contact Hertz in South Africa, specifically focusing on the Hertz contact number and related customer service options. Hertz is a prominent car rental service provider known for its extensive fleet and customer service excellence. Whether you are a tourist in South Africa seeking car rentals or a local resident needing customer service assistance, having the right contact details and information is essential.
Customer Service Contact Details
To reach Hertz South Africa for any inquiries or assistance, you can contact their customer service through the following methods:
- Phone Number: The primary contact number for Hertz South Africa is 0861 600 136. This number can be used for general inquiries, reservations, and customer support Hertz SA Contact.
- International Number: For international inquiries or if you are contacting from outside the country, you can dial +27 21 935 4800 Hertz Global Locations.
- Email Support: Alternatively, you can contact them via email at res@hertz.co.za for reservations or general queries Hertz Email Contact.
Booking and Reservation Procedures
When planning to book a vehicle with Hertz in South Africa, it is important to understand their procedures:
- Online Reservations: The most convenient way to book a vehicle is through the Hertz official website. Here, you can choose your preferred location, vehicle type, and dates for rental. Ensure you have your driving license and credit card on hand for the booking process Hertz SA Booking.
- Phone Reservations: You can also make a reservation over the phone by calling their contact number, where a customer service representative will guide you through the booking process.
- Walk-in Reservations: If you prefer a more personal approach, visit one of Hertz’s physical locations in South Africa. It’s recommended to call in advance to check vehicle availability.
Documents Required for Renting
When renting a car from Hertz in South Africa, ensure you have the following documents:
- Valid Driving License: A driving license that has been held for at least one year. International travelers should have an International Driving Permit (IDP) in addition to their national license Driving in South Africa Guide.
- Credit Card: A valid credit card in the driver’s name is required for the deposit and payment.
- Identification: A valid ID or passport for verification purposes.
Eligibility Criteria for Rental
To be eligible to rent a vehicle from Hertz in South Africa:
- Age Requirement: Renters must be at least 21 years old. Some vehicle categories may require the driver to be older or have an additional surcharge if they are below 25 years Hertz Age Rules.
- Driving Experience: It’s vital to have held a valid driving license for a minimum period of one year.
Tips and Additional Notes
- Insurance Options: Consider additional insurance options for peace of mind, covering liability, theft, and damage waiver.
- Loyalty Programs: Join Hertz’s Gold Plus Rewards program for benefits like faster service and exclusive deals Hertz Rewards Program.
- Peak Season Booking: Make reservations well in advance if visiting during South Africa’s peak tourist seasons to ensure availability.
By following these guidelines and having the necessary information, you can ensure a seamless experience with Hertz in South Africa. Always confirm details through official Hertz South Africa Contact Page for the most updated information.