Eskom Hld SOC Ltd or Eskom is a South African electricity public utility. Eskom was established in 1923 as the Electricity Supply Commission. Eskom represents South Africa in the Southern African Power Pool.
eskom customer care
How do I contact Eskom customer service?
You are also welcome to contact us on our alternate channels:
- email: customerservices@eskom.co.za,
- CSonline website.
- Download our MyEskom Customer App OR.
- Alfred Chat bot.
How do I report faulty electricity to Eskom?
Eskom fault reporting number: Eskom provides a toll-free number ( 0860 037 566.) that you can call to report faults and seek assistance. The customer service representative will guide you through the fault reporting process and gather all the necessary details to ensure a prompt response.
How can I check my Eskom account?
For account balances, submission of self-read meter readings and to report power outages, please use the MyEskom Customer app (for Android click here to download; for IOS please click here to download).
How do I chat with Alfred Eskom online?
It’s FREE and EASY! Connect with Alfred at https://alfred.eskom.co.za/chatroom/ and click on the METER READ button.
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