Electricity Department

Contact Number

Information Services

Electricity Department

How do I report a faulty electricity meter?

Electricity problems should be reported by sending an SMS of no more than 160 characters to the number 31220.

How do I contact Tshwane City?

Contact Us

  1. City of Tshwane. (Call Center)
  2. (012) 358 9999. Toll Free. (Call Center)
  3. 080 111 1556. Tshwane Emergency Services.
  4. 107. Tshwane Metro Police.
  5. (012) 358 7095/7096. Tshwane Bus Services.
  6. 012 358 4656 or 012 358 2111 (after hours)

Which department is responsible for electricity?

The Department of Energy is also considering several legislative and policy changes to enable IPPs to sell electricity to the national grid.

How do I register for Tshwane?

2 – How do I register on e-Tshwane? Visit the e-Tshwane home page and select the ‘Register’ option at the top right of the page. To complete the registration process you will need the following: Your City of Tshwane municipal account number.

Electricity Department


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