What does DStv insurance cover?
Our policy covers your decoder for wear and tear, technical, mechanical or electrical malfunction as well as total loss or damage to your decoder due to fire, lightning, floods, explosions, theft and attempted theft.
How do I contact DStv insurance department?
(011) 369 4000
WhatsApp DStv on 060 060 3788. Type “Main menu”. Type “Insure”. Call us on (011) 369 4000.
How long is DStv insurance waiting period?
three calendar months
Waiting period A period of three calendar months from the commencement date during which you will not be entitled to claim for damages caused by a mechanical or electrical malfunction. We do not provide insurance cover for any losses or damages to decoders that are outside the borders of the Republic of South Africa.
How can I cancel DStv insurance?
1 sending us a cancellation request e-mail at dcc@multichoice.co.za; or 10.3. 2 contacting us at (011) 369 4000. 10.4 If you ask us to cancel your policy immediately we will credit your MultiChoice account with the pro-rata premium for the period cancellation date to the end of your current month.
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