Discovery authorisation

How do I get authorization from Discovery?

To authorise the procedure, please call 0860 99 88 77. You will need the following information when you contact the preauthorisation department: Date of service Treatment and ICD-10 (diagnosis) codes Practice numbers for the hospital and the treating doctor Your doctor can give you this information.

How do I get Authorisation from gems?

Before you are admitted to hospital, or make an out-patient visit to a hospital, have a CT scan, MRI scan or Radio-Isotope study, you need to get a Pre-Authorization number (PAR) from GEMS by contacting 0860 00 4367.

How do I contact Discovery?

For any event, you are welcome to contact:

1. The Discovery Insure contact centre on: Telephone: 0860 751 751. … 
2. Discovery Insure Claims on: Telephone: 0860 751 751. … 
3. Discovery Insure complaints on: … 
4. SASRIA. … 
5. The Ombudsman for Short-Term Insurance: … 
6. The FAIS Ombudsman (if you are unsatisfied with your Financial Adviser)

What is Authorisation in medical aid?

This could be a hospital stay, a procedure performed in a doctor’s room, the purchase of medical appliances or other healthcare services. Why do you need to get authorisation? To prepare us for your healthcare event so we can structure upcoming payments and manage protocols if necessary.

discovery authorisation

Discovery authorisation