How do I contact clicks?
Complaints and claims must be brought to the attention of Clicks by calling the Customer Service Centre on 0860-254-257 (within South Africa) or +27 21 460-1009 (outside South Africa) (Monday to Friday, 07:00 to 18:00 and Saturdays, 09:00 to 13:00), or emailing service@clicks.co.za.
How do I cancel click and collect clicks?
A: An order cannot be cancelled online. Once you receive the purchased goods, they must be returned to a Clicks store close to you and you will be refunded in-store. Simply fill out the packing form included with your delivery and return it, together with the invoice and your order, for an in-store refund.
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