City Power

Contact Number

Information Services

City Power

City Power

City Power Johannesburg is a state owned power utility, wholly owned by the City of Johannesburg. Its responsibilities include buying electricity from power producers and supplying it to the public, and installing and maintaining the electrical infrastructure in the city of Johannesburg.

City Power

City Power
City Power

How do I report a fault to City Power?

Try NEVER to call the Joburg Call Centre because it’s a long wait and not as effective as the following:

  1. From a normal PC / laptop, log onto www.citypower.co.za (bottom left of page is “Fault Logging”)
  2. From a mobile phone, log onto www.citypower.mobi.

Does Eskom own City Power?

City Power Johannesburg (or Joburg City Power) is a state owned power utility, wholly owned by the City of Johannesburg.

How do I contact the City of Johannesburg electricity?

Care Connect – 0860 562 874 – deals primarily with all general inquiries for public service providers such as querying accounts, billing, meter readings, water, electricity, roads, Metro bus, refuse, traffic fines, and so on.

Who owns City Power?

the City of Johannesburg

​City Power is a customer-centric energy services company, wholly owned by the City of Johannesburg, and operates in a highly regulated environment.


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