Capitec customer care

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Capitec customer care

Capitec Bank is a South African retail bank. As of August 2017 the bank was the second largest retail bank in South Africa, based on number of customers, with 120,000 customers opening new accounts per month.

capitec customer care

How do I chat with Capitec agent?

How does it work? Simply send “Hello” to our verified WhatsApp number on 067 418 9565 and get help with your banking from one of our agents.

What is Capitec cellphone number?

If you prefer banking on your cellphone, use our app or dial *120*3279# (Mobile Banking).

How do I dispute a Capitec transaction?

How to dispute a debit order

  1. Choose Transact.
  2. Choose Debit Orders.
  3. Enter your secret Remote PIN to sign in.
  4. Choose a debit order from the history menu.
  5. Choose a reason for the dispute.
  6. Accept the agreement.

How do I report a scammer on Capitec?

Capitec Clients who suspect that they have fallen victim to fraud should immediately report the incident to the South Africa Polices Services (“SAPS”) and the Capitec Client Contact centre at +27 21 941 1377 or 0860 10 20 43.

capitec customer care


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