Bonitas Contact Number in South Africa: Your Guide to Connecting with Bonitas
If you’re looking to connect with Bonitas Medical Fund in South Africa, having the correct contact information is crucial. Whether you need assistance with medical aid plans, claims, or any other inquiries, Bonitas offers various channels to ensure you receive the help you need. This article provides you with all the essential contact numbers and additional details to make your experience seamless.
Bonitas Medical Fund Overview
Bonitas Medical Fund is one of South Africa’s leading medical aid providers, offering a range of plans to suit different healthcare needs and budgets. With a focus on accessibility and affordability, Bonitas aims to provide quality healthcare services to its members.
Contact Numbers for Bonitas
General Inquiries and Customer Service
For general inquiries, customer service, and support, you can reach Bonitas through the following contact numbers:
- General Inquiries: 0860 002 108
- International Calls: +27 10 205 3100
These numbers are available for any questions related to your medical aid plan, benefits, and membership details.
Claims and Pre-Authorization
If you need assistance with claims or pre-authorization for medical procedures, Bonitas provides dedicated contact numbers:
- Claims Inquiries: 0860 002 108 (same as general inquiries)
- Pre-Authorization: 0860 002 108 (same as general inquiries)
You can use these numbers to ensure that your medical procedures are authorized and to check the status of your claims.
Emergency Contact
In case of a medical emergency, Bonitas has a specific contact number for immediate assistance:
- Emergency Contact: 0860 999 911
This number is crucial for urgent medical situations where immediate intervention is required.
Complaints and Feedback
For complaints, feedback, or any issues that require escalation, you can contact Bonitas through:
- Complaints and Feedback: 0860 002 108 (same as general inquiries)
- Email: complaints@bonitas.co.za
Bonitas aims to address all complaints and feedback promptly to improve their services continually.
Additional Contact Information
Website and Online Services
Bonitas also offers a comprehensive website where you can find more information about their services, plans, and other resources:
- Website: www.bonitas.co.za
Through the website, members can access their profiles, submit claims, and get more details about their medical aid plans.
Physical Address
For those who prefer face-to-face interactions or need to visit the Bonitas offices, here is the physical address:
- Head Office Address: 37 Conrad Street, Florida North, Roodepoort, 1709
Visiting the head office can provide a more personalized service experience for complex inquiries or detailed discussions.
Having the right contact information for Bonitas Medical Fund can make all the difference when you need assistance. Whether you have general inquiries, need to process claims, require emergency help, or wish to provide feedback, Bonitas ensures that their contact channels are accessible and efficient. Save these contact numbers and details to ensure you can reach Bonitas whenever you need assistance with your medical aid.
For more information and updates, always refer to the Bonitas official website or contact their customer service. Your health and satisfaction are Bonitas’ priorities, and they are committed to providing the best possible service to their members.