Contacting Absa iDirect: Phone Numbers and Support Channels

When it comes to managing your insurance needs, having the right contact information for customer support can make all the difference. If you’re an Absa iDirect customer or looking to get in touch with them for inquiries, claims, or assistance, here are the essential contact details you need:

Absa iDirect Contact Numbers:

1. Customer Service: For general inquiries and customer support, you can reach Absa iDirect at 0860 109 693.
2. Claims Assistance: To report a claim or inquire about an existing claim, contact Absa iDirect Claims department at 0860 109 693.
3. Roadside Assistance: For emergency roadside assistance services, such as towing or roadside repairs, call 0860 109 693.
4. Policy Changes and Updates: If you need to make changes to your policy or update your information, contact Absa iDirect customer service at 0860 109 693.

Other Support Channels:

• Email: For non-urgent inquiries or documentation submission, you can email Absa iDirect at idirectadmin@absa.co.za.
• Website: Visit the Absa iDirect website for online policy management, FAQs, and more information: Absa iDirect Insurance.

Important Notes:

• Operating Hours: Customer service representatives are available during standard business hours, Monday through Friday. For specific hours or holiday closures, check with Absa iDirect directly.
• Emergency Situations: In case of emergencies or urgent assistance outside of regular hours, refer to your policy documentation for emergency contact numbers or procedures.

For the most up-to-date information and additional contact options, visit the Absa iDirect website or consult your policy documents.