Contacting Discovery: Your Essential Information Hub
Whether you’re a member seeking assistance with your healthcare plan or a prospective client interested in innovative insurance solutions, Discovery in South Africa stands ready to assist you. Here’s your go-to guide for contacting Discovery:
Customer Support:
- General Enquiries: For general queries or information about Discovery’s products and services, call +27 11 529 2888.
- Client Services: If you’re an existing member needing assistance with your policy, claims, or benefits, dial +27 11 529 2888.
- International Callers: For callers outside South Africa, use the international access code followed by +27 11 529 2888.
Healthcare Services:
- Medical Aid Enquiries: For questions related to Discovery Health Medical Scheme, including plan options, benefits, and contributions, call +27 11 529 2888.
- Vitality Programme: To learn more about Discovery’s Vitality wellness programme and its benefits, dial +27 11 529 2888.
Discovery Insure:
- Vehicle and Household Insurance: For inquiries about Discovery Insure’s vehicle and household insurance products, contact +27 11 529 2888.
- Roadside Assistance: If you’re a Discovery Insure client in need of roadside assistance, call the emergency helpline at +27 86 077 8888.
Investments and Financial Planning:
- Discovery Invest: To discuss investment opportunities and financial planning services, call +27 11 529 2888.
- Short-Term Insurance: For queries regarding Discovery’s short-term insurance offerings, including home and contents insurance, dial +27 11 529 2888.
Discovery Headquarters:
- Johannesburg Office: Located at 1 Discovery Place, Sandhurst, Sandton. Contact the main switchboard at +27 11 529 2888.
- Cape Town Office: Discovery’s Cape Town office is situated at 16th Floor, The Towers, 2 Heerengracht Street, Foreshore. Call +27 21 670 1500 for assistance.
Online Support:
- Website: Visit Discovery’s official website at www.discovery.co.za for online support, FAQs, and information about their products and services.
- Email: Send your inquiries via email to info@discovery.co.za for general assistance.
Remember to have your policy or membership details ready when contacting Discovery for a smoother experience. Whether it’s healthcare, insurance, or financial planning, Discovery is committed to helping you live your best life.