How do I contact Telkom customer care?
You can also report a fault online. If you want to change your postal address and you are a residential customer, please call us on 10210. If you are a business customer, please call 0800 124500. You can also arrange a change of address at your nearest Telkom direct shop.
How do I check my Telkom contract?
Dial *180# and never miss out!
How do I report a Telkom network outage?
Customer Care
- Telkom Mobile: 100.
- Other Networks: 020 2221000.
- CustomerCare@telkom.co.ke.
How do I report a Telkom fault on my phone?
Fault Reporting. To report a Internet fault, please complete this online form or phone 10210 (06:00 – 24:00).
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