How do I report a fraud to FNB?
Call FNB Single Fraud Line: 087 575 9444 to report an incident of fraud/theft immediately. Provide agent with a detailed account of the incident.
How do banks recover money from fraud?
When a transaction is disputed as fraudulent, the issuing bank immediately issues a provisional credit to that customer’s account. Once the chargeback process is completed and the funds have been taken back from the merchant account, the provisional credit is made permanent.
Where do I report bank fraud in South Africa?
If you’ve experienced identity theft, the South African Fraud Prevention Service (SAFPS) is an invaluable tool. For assistance with fraud prevention, fighting financial fraud and crime, and assistance if you have been the victim of identity theft, get in touch with the SAFPS on 011 867 2234.
How to do a reversal on FNB?
- Complete the Payment Reversal Request Form in full.
- This form must be completed in full and signed by the account holder/mandated representative.
- The completed form must be e-mailed to ‘fnbdigitalrecalls@fnb.co.za.
- You will receive an automated response with a reference number for the reversal request.
fnb fraud
Leave a Reply