How do I send a message to Eskom?
You are also welcome to contact us on our alternate channels:
- email: customerservices@eskom.co.za,
- CSonline website.
- Download our MyEskom Customer App OR.
- Alfred Chat bot.
How do I get a hold of Eskom?
Contact Information
- Head office physical address: Megawatt Park. Maxwell Drive. Sunninghill. Sandton.
- Switchboard: +27 11 800 8111.
- Head office postal address: PO Box 1091. Johannesburg. 2001.
- Email: MediaDesk@eskom.co.za.
How do I report to Eskom online?
Please click on Alfred to report power outages or use MyEskom App for reporting power outages, account balances, submitting of meter readings.
How do I connect to Eskom?
Call 08600 37566 should you wish to enquire about progress in regard to the above – give the Call Centre your reference number whenever you make an enquiry. Eskom supplies you with a quote. The time required to compile a quote varies and depends on the scope of work.
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