How long does Assupol take to pay?
within five working days
We pay valid claims for benefits within five working days, after we have received all required information and documents. If you need assistance about your claim, contact us on 0861 235 664.
How do I get my money back from Assupol?
Claims
- Option 1: submit your claim online, or.
- Option 2: download and complete the claim documents, and submit on. Email: claimsregistration@assupol.co.za; or. Fax: 087 233 6300/7300; or. At your nearest Assupol branch. For any claims queries, call us on 0861 235 664.
How long does Assupol death claims take?
within 24 hours
The loss of a loved one is never an easy experience, which is why we have made claiming easy and painless. A valid funeral benefit is paid to you within 24 hours of receiving all claim documentation. We may require additional information; however, we will contact you and let you know what documents we need.
How do I contact Assupol?
Head office
- Telephone: 0861 235 664.
- SMS: SMS Help to 41366.
- Fax: 012 366 3500.
- Email: info@assupol.co.za.
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