Absa Customer Care Contact Number

When you need assistance with banking services, having the right contact information can make all the difference. The primary Absa customer care contact number for general enquiries in South Africa is 0860 008 600. This line provides essential support for all your banking needs.

Comprehensive Guide to Absa Customer Care

Navigating through the various customer service options that Absa offers can be challenging. This guide aims to simplify that process by listing crucial contact points for different scenarios.

Emergency Contacts for Lost or Stolen Cards

Losing a bank card can be stressful. If you’re in South Africa and have lost your card or had it stolen, immediately contact 0800 111 155 or +27 (0) 11 501 5050. These numbers are available 24/7 to ensure your account’s safety.

International Enquiries

For those traveling or residing outside South Africa, accessing Absa’s services remains crucial. For digital banking support, you should call +27 (0) 11 501 5110. This line will help you manage your account from anywhere in the world, ensuring seamless banking experiences.

Absa Zambia Contact Information

If you’re looking for Absa customer service in Zambia, dial +260 (211) 366100, available Monday through Friday from 08:00 to 16:45. Alternatively, use the toll-free number 5950 on MTN and Airtel for convenient access without incurring costs. More information is available on Absa Zambia’s talk page.

Specialized Department Contacts

Different banking needs require specialized attention. For targeted assistance, here are several departmental contacts:

• Fraud Hotline: In case of any suspicious activity, contact the fraud hotline at 0860 557 557 or +27 (0) 11 501 5089, available 24/7.
• Premium Banking: Clients seeking premium banking services can reach support at 0860 109 085.
• International Banking and Forex: For services related to international banking and forex, call 0860 151 151.
• Complaints/Feedback (SA): If your experience requires feedback or you wish to file a complaint, call 0800 41 41 41 during weekdays, 08:00–16:30.
• Alternative Customer Service (SA): For additional service options, call +2 786 011 1630.

Communication via Email

Email support is another avenue to resolve your issues or inquiries efficiently. For South African customers, reach Absa at absa@absa.co.za. Zambian customers can use customerservice.zm@absa.africa for their inquiries.

Absa Customer Service Insights

Finding the right contact number is only the first step. To facilitate your interaction with Absa, additional details are available, ensuring you have all the support needed in various banking situations.

By keeping this contact information handy, you can swiftly address any concerns or needs related to your Absa banking experience, reinforcing your financial security and confidence.