The Sizwe Hosmed pre-authorisation contact number is 0860 10 11 76[9]. For general queries and other authorisation requirements, you may also use 0860 100 871[1][2]. For hospital pre-authorisation, you are required to call before being admitted except in life-threatening emergencies, in which case notification must be given as soon as possible after admission[9].
Pre-authorisation requests and related correspondence can also be sent via email to authorisations@sizwehosmed.co.za[6].
It is important to secure authorisation at least 72 hours before planned hospital admissions. For emergencies, pre-authorisation must be obtained within 48 hours after the event or on the first working day after a weekend or public holiday[10].
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