Bidvest Insurance Contact Number

Bidvest Insurance Contact Number: Your Complete Guide to Fast & Effective Assistance

Whether you’re seeking a quote, need to submit a claim, or simply want speedy customer service, contacting Bidvest Insurance should be easy and stress-free. This detailed guide will help you access the right contact details, understand the best ways to reach Bidvest Insurance, and boost your service experience.


Essential Highlights

  • Bidvest Insurance’s central contact number is 0861 66 88 88.
  • Customer service is available Monday to Friday, 8am–5pm, and Saturday, 8am–1pm.
  • Multiple contact options exist: phone, email, online forms, or visiting offices.
  • Using the correct contact channels ensures faster resolutions for claims, quotes, or queries.
  • Helpful online resources, including ContactNumber.co.za and the dedicated Bidvest Insurance contact page, simplify getting in touch.

Table of Contents

About Bidvest Insurance
Bidvest Insurance Contact Information
Choosing the Right Contact Channel
Tips for a Smooth Customer Experience
Useful Online Resources
Frequently Asked Questions


About Bidvest Insurance

Bidvest Insurance is a prominent name in the financial and insurance landscape of South Africa, renowned for its reliability and customer-centered solutions.

Founded in 1997 and part of the respected Bidvest Group, Bidvest Insurance specializes in car insurance, warranty products, key insurance, tyre insurance, and more. The company’s continued growth is underpinned by its commitment to high service standards and customer satisfaction[7].


Bidvest Insurance Contact Information

Knowing the correct contact number and alternative ways to reach Bidvest Insurance is crucial for fast issue resolution.

  • Primary Contact Number:
    0861 66 88 88
    (Available Monday–Friday 8am–5pm; Saturday 8am–1pm)[1][4][7]
  • Email Address:
    info@bidvestinsurance.co.za[1]
  • Physical Address:
    2nd Floor Lincoln On The Lake, 2 The High Street, Umhlanga Ridge, Durban, Kwazulu-Natal, 4319[7]
  • Website:
    www.bidvestinsurance.co.za[4][7]
  • Contact Form:
    Fill in your details on the official Bidvest Insurance contact page for a callback[1].

For updated or additional company numbers, you can also consult the ContactNumber.co.za Bidvest Insurance directory.


Choosing the Right Contact Channel

Selecting the correct communication channel will speed up your request and provide tailored assistance.

When to Call

  • Urgent matters and real-time support (claims, breakdowns, urgent queries)[1][7]
  • Getting policy or product information directly from a consultant

When to Email

  • Non-urgent queries requiring detailed documentation (policy changes, supporting claim documents)[1]
  • For a written record of your interaction

When to Use Online Forms

  • If you prefer not to wait on hold
  • For callback requests at your convenience
  • To log general queries outside office hours

Visiting in Person

  • For complex or sensitive issues
  • When you need face-to-face support

Tip: Always have your policy number and personal details handy to speed up the process.


Tips for a Smooth Customer Experience

Follow these best practices to ensure faster and more accurate support from Bidvest Insurance:

  • Double-check contact details before calling or emailing to ensure you reach the right department.
  • Call during office hours for prompt assistance.
  • Use the online form for non-urgent or general queries, and request a callback if you prefer.
  • Be ready with relevant documents (such as policy or claim numbers) to streamline service.
  • Consult ContactNumber.co.za for additional guidance on contacting Bidvest Insurance and other businesses.

Useful Online Resources

Several trusted websites help you access Bidvest Insurance contacts and practical support:

For further information on insurance, policies, and customer rights, consult:
South African Insurance Association (SAIA) — industry body for general insurance in South Africa.
Ombudsman for Short-Term Insurance — for consumer protection and dispute resolution.
Financial Sector Conduct Authority (FSCA) — national regulator for financial institutions.


Frequently Asked Questions

Find clear answers to the most asked questions about contacting Bidvest Insurance:

1. What is the main Bidvest Insurance contact number?
The central customer service number is 0861 66 88 88. Use this line for most queries, policy information, and assistance[1][4][7].

2. What are Bidvest Insurance’s office hours?
Customer support is available Monday to Friday, 8am–5pm, and on Saturdays from 8am–1pm[1].

3. Can I email Bidvest Insurance for help?
Yes, you can send your questions or documents to info@bidvestinsurance.co.za[1].

4. How do I submit a claim or request a callback?
Use the online contact form on the Bidvest Insurance official website to request a callback or submit a claim efficiently[1].

5. Where can I find more company phone numbers or departments?
Visit ContactNumber.co.za’s Bidvest Insurance page for department-specific details and helpful tips.

6. Is there an in-person office I can visit?
Yes, the head office is at 2nd Floor Lincoln On The Lake, 2 The High Street, Umhlanga Ridge, Durban, Kwazulu-Natal, 4319[7].

7. Where can I get more information on other insurance companies?
Check the ContactNumber.co.za general directory for numbers and contact details of major insurers.


Need further assistance or updated contacts?
Head to ContactNumber.co.za for the latest business contact details and guides for reaching companies across South Africa.

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