Jhb Water Contact Number

In a Nutshell

• Main Office Contact: Reach Jhb Water by calling their dedicated contact number.
• Emergency Contacts: Always have easy access to emergency numbers for urgent water-related issues.
• Customer Service: Contact customer service for billing and account inquiries.
• Online Resources: Use Jhb Water’s website for additional assistance and self-service options.
• Useful Links: Internal and external links for more information and additional support.

Table of Contents

1. Introduction
2. Main Jhb Water Contact Number
3. Emergency Contact Numbers
4. Customer Service Enquiries
5. Online Resources
6. Useful Links
7. FAQs
8. Conclusion

Introduction

Johannesburg Water (Jhb Water) is the main service provider for water and sanitation in Johannesburg, South Africa. Having the correct contact information is crucial for addressing any water-related issues promptly and efficiently. This guide provides all the necessary contact details for various needs including emergencies, customer service, and more.

Main Jhb Water Contact Number

The main contact number for Jhb Water is essential for general inquiries and services. Here is how to reach them:

• Main Office: For general inquiries, call 011 688 1500 during office hours.
• Billing and Accounts: For billing-related questions, this number can also direct you to the appropriate department.

For more detailed contact information, you can visit the Jhb Water Contact Page.

Emergency Contact Numbers

In cases of water-related emergencies, knowing the correct numbers to call can make a significant difference. Here are some important emergency contact numbers:

• Water Leaks, Bursts, and Sewer Blockages: Call 011 375 5555
• After Hours Emergency: Use the same number above but ensure to report it’s an after-hours emergency.

Stay updated with more emergency numbers on this Emergency Contact Number Page.

Customer Service Enquiries

For customer service inquiries, understanding specific contact avenues can save time and ensure your issues are addressed efficiently. Here’s how to get in touch:

• General Customer Service: For account and billing questions, call 011 688 1500.
• Email Support: You can also email customer support at customerqueries@jhbwater.co.za.

For additional information, visit the Contact Us Page.

Online Resources

Jhb Water provides numerous online resources for self-service and information. Explore these digital avenues:

• Official Website: Visit the Jhb Water Website for service updates, billing information, and online services.
• Service Requests: You can report problems or request services via their online portal.

Useful Links

For more detailed information, you can refer to the following useful links:

• Contact Number – A comprehensive directory for South African contact numbers.
• Jhb Water – Detailed information and contact numbers for Jhb Water.
• Emergency Contact – Important emergency contact numbers for various services.

Additionally, check these external resources:
– City of Johannesburg Official Site – For more information on municipal services.
– EWN – Eyewitness News – For the latest news updates, including those related to water services in Johannesburg.
– South African Government Services – Official government services and resources.

FAQs

Here are some frequently asked questions about Jhb Water:

1. What is the main contact number for Jhb Water?
   • The main contact number is 011 688 1500.
2. How can I report a water leak or burst pipe?
   • Call 011 375 5555 for leakages or burst pipes.
3. Is there an after-hours emergency number?
   • Yes, use 011 375 5555 for after-hours emergencies too.
4. How do I contact customer service for billing issues?
   • For billing issues, call 011 688 1500 or email customerqueries@jhbwater.co.za.
5. Can I report issues online?
   • Yes, visit the Jhb Water Website for online reporting.
6. Where can I find real-time updates on water services?
   • Updates are available on the City of Johannesburg Official Site, along with their official social media platforms.

Conclusion

Having access to the correct contact numbers for Jhb Water is essential for resolving any water-related issues quickly and efficiently. Ensure to save these numbers and utilize the online resources for additional assistance. For more comprehensive contact details and updates, you can always visit the related Jhb Water and Contact Number pages.