ABSA Claims

ABSA Claims Contact Number

When dealing with insurance claims, having quick access to the right contact information is crucial. For ABSA customers, this means knowing exactly how to reach the ABSA Claims department to ensure your claim is handled efficiently. In this post, we’ll provide you with the ABSA Claims contact number, addresses, and additional information to help you navigate your claims process smoothly.

ABSA Claims Contact Number

If you need to make a claim or inquire about an existing one, you can reach the ABSA Claims department directly at the following numbers:

  • ABSA Insurance Claims: 0860 109 693
  • ABSA Life Claims: 0860 227 253
  • ABSA Vehicle Insurance Claims: 0860 103 257
  • ABSA Home Insurance Claims: 0860 109 693

These lines are typically operational during regular business hours. However, ABSA also offers emergency support for specific types of claims, such as vehicle or home emergencies, which may be available 24/7.

ABSA Claims Office Addresses

In addition to the contact numbers, you might need to visit an ABSA branch for further assistance with your claims. Below are some key ABSA locations where you can get help:

  1. ABSA Head Office
    Address: 15 Troye Street, Johannesburg, 2001
    Phone: 011 350 4000
  2. ABSA Insurance Office
    Address: ABSA Towers West, 15 Troye Street, Johannesburg, 2001
    Phone: 0860 109 693
  3. ABSA Life Office
    Address: 170 Main Street, Johannesburg, 2001
    Phone: 0860 227 253

Remember, it’s always a good idea to call ahead and confirm the specific requirements or documents you need to bring along.

Additional Resources

For more details about the claims process, you can visit the ABSA Claims Page, where you’ll find comprehensive information on how to file a claim, what documents are required, and the typical timelines involved.

For general inquiries or assistance, you can always visit the main ABSA Contact Number page on our website. Additionally, if you need more in-depth guidance on insurance policies or legal matters related to claims, it’s advisable to consult with a legal expert or the Financial Sector Conduct Authority (FSCA).


This guide ensures that you have all the necessary contact details to manage your ABSA claims efficiently. For any updates or changes in contact information, always refer to the official ABSA website or trusted sources.

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